HELB was established with the aim of not just recovering all matured loans, but to raise sufficient funds to meet the rising loan demand and attain faster turnaround in loan repayments.
It consists of three tiers:
- Undergraduate section, which deals with recovery of undergraduate loans.
- Jielimishe Loan section that is charged with the responsibility of disbursing and recovering of loans from salaried students.
- Allocation section charged with the responsibility of collection and updates of loanees’ accounts.
The Debt Management Department is committed to recovering all matured loans with utmost diligence in line with the HELB Act 1995 and in conformity with the dynamic customer expectations.
Repaying your Student Loan
Undergraduate Loan Repayment starts within one year of completion of studies or within such a period as the Board decides to recall the loan whichever is earlier. However, you can make voluntary payments before or after you complete your studies to reduce your loan balance.
Completion of Loan Repayment
Upon completion of loan repayment, kindly seek clearance from HELB. Please note that only HELB and not your employer can confirm your loan repayment status. HELB shall confirm loan repayment completion by issuing certificate of clearance. For clearance, please fill in the Loan Recovery Enquiry form.
Over Repayment
If you overpay your loan, you will receive a refund from HELB and not your employer. To claim refund, please fill in the Loan Recovery Enquiry form.
Click here to access HELB Enquiry Form
Jielimishe Loans (for salaried students)
Jielimishe Loans are due for repayment immediately upon disbursement.
Loan Repayment Method
HELB loan repayment is channeled through e-Citizen Repayment Gateway. Please download the Customer Journey Map to follow the steps.